This is becoming more and more challenging, simply because automotive technology evolves almost as fast as Computers and the Internet.  Some of the systems and components didn’t even exist just a few years ago. Knowledge of computers and computer-controlled systems is required today even in doing tires, brakes, exhausts, suspensions, etc. — areas that traditionally required low-skilled labor.   Various car electronics work together and often rely on each other — a failed radio may set off your “Check Engine” indicator light, interfere in engine management, and fail your car on emissions.

While it is great to have a friendly neighborhood mechanic or a shop around-the-corner, please keep in mind that their knowledge of modern cars may be somewhat old and outdated.  Properly maintained cars last longer, much longer…

But what about scanners and diagnostic computers? Aren’t they supposed to pinpoint car problems?

Sorry, but the answer is NO!!! While scanner is a very useful tool in the hands of a knowledgeable technician, it is, unfortunately, often misrepresented and used as an aid in selling parts. Scanner is a TOOL that allows us to access car’s computer memory and assist in performing some electronic tests. It has no intelligence to diagnose car problems on its own.  It’s like a hammer in home construction — a most useful tool but what can it do on its own?

Modern diagnostics involves collection, research, analysis, sorting and recording of data.  All of this is paramount to a proper and efficient car repair today.   Government regulations and severe competition force car manufacturers to race forward with new technologies. Thousands of automotive engineers design new systems and components everyday.  Still, not all of these technologies are proven and/or reliable.   It has already become a major challenge to separate symptoms from the underlying problem.   Intermittent problems don’t even have symptoms! Replacing parts without proper diagnostics is the most expensive and wasteful approach to solving a car problem today.

Our diagnostic approach involves obtaining complete and reliable information, employing state-of-the art testing equipment, and, most importantly, applying our education and expertise.

Our diagnostics are superior to most of the shops in the area.  It often takes more time to do the proper diagnostics than what is reflected in your invoice.  This is our contribution to our respected customers as well as to the quality and reputation of our business.   Please be considerate and refrain from using our diagnostics for the benefit of the competition.